Privacy Policy
Last updated: 16th September 2025
The Simple Version
We care about your privacy. We only collect the data we need to make Hanashi work great for you. We never sell your data. We share limited data with OpenAI (to power AI conversations) and PostHog (to understand how you use the app so we can improve it). Your data is stored securely and you can delete it anytime.
1. Who We Are
Hanashi is an AI-powered Japanese language learning app created by Hanashi, a company incorporated in Ireland. We're passionate about helping people learn Japanese through natural conversation practice.
2. What Information We Collect
To provide you with the best learning experience, we collect:
- Your conversations: The text and voice messages you send while practicing Japanese
- Learning progress: Your vocabulary, lesson completion, and skill improvements
- Account information: Your email, name, and subscription details
- App usage: How you use the app to help us make it better
We only collect what we need to make Hanashi work for you. No more, no less.
3. How We Use Your Information
We use your information to:
- Provide AI-powered conversation practice
- Track your learning progress and personalize your experience
- Send you important updates about your account
- Improve the app and fix any issues
- Process your subscription payments
4. Sharing Your Information
We never sell your personal information. Here's who we share data with:
OpenAI
We send your conversation messages to OpenAI to power our AI chat features. This helps our AI understand and respond to you in Japanese. OpenAI processes this data according to their own privacy policy.
PostHog
We use PostHog to understand how you use our app so we can improve it. This includes analytics about features you engage with and general usage patterns. We do not sell this data, and it is used only to make Hanashi better.
For iOS users: By using our app and making in-app purchases, you consent to our sharing of data regarding your usage and consumption of purchased content with Apple, as part of our efforts to resolve refund requests. This information may include details about how you have accessed and interacted with the purchased content. The purpose of sharing this data is to help Apple make an informed decision regarding refund requests. We ensure that such data sharing is done in compliance with Apple's policies and only as necessary to process your requests.
That's it! We don't share your data with anyone else unless required by law.
5. How We Protect Your Information
We take security seriously. Your data is encrypted and stored securely using industry-standard practices. We regularly review our security measures to keep your information safe.
6. App Store Information
Hanashi is available on the Google Play Store and Apple App Store. When you download or purchase the app through these stores, they may collect additional information according to their own privacy policies. We don't control what information they collect.
7. Your Rights and Choices
You have control over your data:
- Access: You can see what data we have about you
- Update: You can change your account information anytime
- Delete: You can delete your account and all your data
- Export: You can get a copy of your data
Just contact us at support@hanashiapp.com if you want to exercise any of these rights.
8. Children's Privacy
Hanashi is suitable for learners of all ages. If you're under 13, please make sure your parents are okay with you using the app. We don't knowingly collect personal information from children under 13 without parental consent.
9. Changes to This Policy
We may update this privacy policy from time to time. If we make significant changes, we'll let you know through the app or by email. The "Last updated" date at the top will always show when we last made changes.
10. Contact Us
Have questions about your privacy or this policy? We're here to help! Contact us at support@hanashiapp.com and we'll get back to you as soon as possible.
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